MANAGING TEAM CONFLICT
Managing Team Conflict by Pat Cross - 34:44
If you're in a position leading a team, you already know that conflict is inevitable. While it can be stressful, it can also be dealt with in a positive, constructive way.
In this webinar we'll address:
What can create conflict within a work team?
Is it negative or can there be positive aspects?
When is it appropriate for management to intervene?
Steps to managing conflict when it occurs between two individuals
Steps to resolve issues during team meetings
Pat Cross M.A.Ed. brings over 15 years experience facilitating workshops and coaching individuals in successful job search. She has worked with individuals at all levels, from new college graduates to senior and C-Suite level executives. Pat is a frequent speaker at professional networking meetings and at corporate training events as workshop facilitator on talent development and retention, career management and professional development for corporations, non-profit organizations, government and public agencies.