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Caroline Fong is Head of Product Design & Experience at She has 20 years experience in creating dynamic, impactful and pleasurable user accessibility and usability experience for diverse organizations spanning public, non-profit and multinational companies.


Product Design & Experience

Caroline Fong heads our product design, ensuring that our brand and product experiences are meaningful for our users. With twenty years of experience, Caroline has designed for diverse organizations and sectors spanning public, corporate, non-profit, and NGOs such as the United Nations.

Beginning her career at, Caroline held positions of progressive responsibility from Senior Designer to spearheading the first in-house digital design team serving their parent company, ALM Media as Design Director.

With two Bachelor of Arts’ degrees – one in Design and a second degree in New Media – from San Francisco State University, Caroline brings unique perspectives and understanding of the dynamic interactions of various environments and media in the design space. She loves problem solving and designing solutions that are functional, yet thoughtful.

When not designing, you can find Caroline exploring new food finds, hiking and exploring what the beautiful San Francisco Bay Area has to offer with friends and family.


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