FREQUENTLY ASKED QUESTIONS
How do I sign up or log in into my account?
You can sign up or log into your account by either clicking on the button labeled “Sign up/ Log In” located at the upper right hand corner of the site, or by being prompted during the process of purchasing a webinar for rental.
What are my webinar "rent" and bundled subscription "Plan" options?
How does the 3-day access of rentals work?
Upon selecting and renting a webinar, you will be given 3 days to access and watch the webinar on oncareersuccess.com. The 3 day rental period begins once you purchase the webinar. During those 3 days, you can log into your account at any time to watch the webinar.
I’ll like to continue viewing a webinar outside the 3-day rental period. How would I be able to extend the viewing period?
How do I demo or watch previews of the webinars?
Which webinars are entirely free for my viewing?
What is different about your webinars that I have to pay for them, when there are so much free stuff out in the internet?
I can’t seem to locate a webinar topic. How would I be able to find it?
How do I explore all the webinars available and full descriptions under each category?
How would I contact customer service about technical difficulties with a webinar?
Will I be able to receive refunds on any webinars?
Are there monthly or yearly subscriptions available, outside of the rental period?
Will I be able to purchase gift cards for your service?
Do you provide subscriptions to academic institutions, enterprise, or government entities?
Do you provide live online sessions or possible in-person workshops?
How do I sign up with private sessions with the experts on your site?
How do I receive the latest updates on the most recent news and webinars?
I’m having issues proceeding to check out after previewing the webinar clip and selecting the rental button. How do I move forward with the purchase of my rental?
Currently, we are experiencing an issue with our platform provider and hope to resolve it very soon for you. In order to complete your purchase, please follow these 3 simple steps: