CRITICAL COMPETENCIES FOR LEADERS
Emotional Intelligence: Critical Competencies for Leaders with Pat Cross - 53:32
Beyond the technical skills, effective and respected leaders need another skill set - emotional intelligence. We're not born with these skills - they can be learned and developed and we grow in our careers. In this webinar, we'll identify what the potential consequences are when these skills are NOT used. We'll define specific components of emotional intelligence, how to recognize these skills in action, opportunities to apply them in the workplace, and the results when we use these skills when managing ourselves and others.
Pat Cross M.A.Ed. is a Career Coach with over 15 years experience working with job seekers at levels from individual contributors to executive level staff. In addition to one-on-one coaching, she is also an experienced trainer and facilitator in the areas of job search, emotional intelligence, leadership development, management skills, presentation effectiveness, and customer service.