Managing Conflict in the Workplace with Pat Cross - 43:35

Whenever people work together there is always potential for a conflict to arise. Is conflict always negative? Why do we often avoid it? Is there a way we can manage it in a productive way? In this webinar we'll address:

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• Why conflict is inevitable in the workplace

• The good, the bad, and the ugly when it occurs

• Why people may avoid dealing with conflict 

• Common causes of workplace conflict

• The "do's and don'ts" when handling a conflict

• The basic 7-step strategy for resolving conflict - productively

Pat Cross M.A.Ed. brings over 15 years experience facilitating workshops and coaching individuals in successful job search.  She has worked with individuals at all levels, from new college graduates to senior and C-Suite level executives.  Pat is a frequent speaker at professional networking meetings and at corporate training events as workshop facilitator on talent development and retention, career management and professional development for corporations, non-profit organizations, government and public agencies.

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