MANAGING TEAM CONFLICT

PROFESSIONAL DEVELOPMENT

Managing Team Conflict by Pat Cross - 34:44

If you're in a position leading a team, you already know that conflict is inevitable. While it can be stressful, it can also be dealt with in a positive, constructive way.
 

In this webinar we'll address:

  • What can create conflict within a work team?

  • Is it negative or can there be positive aspects?

  • When is it appropriate for management to intervene?

  • Steps to managing conflict when it occurs between two individuals

  • Steps to resolve issues during team meetings
     

Pat Cross M.A.Ed. is a Career Coach with over 15 years experience working with job seekers at levels from individual contributors to executive level staff. In addition to one-on-one coaching, she is also an experienced trainer and facilitator in the areas of job search, emotional intelligence, leadership development, management skills, presentation effectiveness, and customer service.